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Shipping Policy

We ship all guitars via FedEx with full insurance and tracking.

Shipping Areas

We currently ship worldwide.

If your country is not listed at checkout, please contact us directly.

 

Processing Time

All orders are processed within 3–7 business days.

Custom orders may require additional time. We will contact you with an estimated shipping date.

Delivery Times (FedEx Estimated)

  • USA & Canada: 3–7 business days
     

  • Europe: 4–8 business days
     

  • Asia & Australia: 5–10 business days

    Note: Delivery times may vary due to customs or local courier delays.

     

Shipping Cost

Shipping costs are calculated at checkout based on your location.

General rates:

  • USA: $150 flat rate
     

  • Other international destinations: $180–$250
     

Insurance & Tracking

All guitars are shipped fully insured and include a tracking number.

Tracking information will be sent to your email once your order is shipped.

Damaged Packages

If your guitar arrives damaged, please contact us within 48 hours of delivery.

Include clear photos of the packaging and the guitar.

We will assist with the insurance claim and offer repair or replacement as needed.

Customs & Import Duties

International customers are responsible for any customs duties or taxes charged by their country.

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